As a customer-focused company, we are committed to ensuring that each client receives full value and is totally satisfied with our performance.
B&W has a rapidly growing customer base. We are especially proud of our repeat business. Federal agencies and private companies often extend our contracts and unreservedly refer us to others because we have the proven expertise to get the job done right every time.
Our commitment is to you, our customer. We are experienced in understanding and satisfying your HR needs.
OUR CLIENTS INCLUDE Department of Defense
Department of Navy
Department of the Air Force
Defense Logistics Agency
Defense Threat Reduction Agency
Defense Information Systems Agency
Office of Personnel Management
General Services Administration
Department of Transportation
National Credit Union Association
Transportation Safety Administration
Department of Treasury
U.S. Mint
U.S. Customs
Bureau of Alcohol, Tobacco and Firearms
Department of Justice
Civil Division
Immigration and Naturalization Service
Architect of the Capitol
Department of Labor
Department of Education
Federal Communications Commission
Department of Interior
National Oceanographic and Atmospheric Admin.
NASA
Litton PRC
KPMG Consulting
Lockheed Martin Federal Systems
Department of Energy
Department of Commerce
Federal Elections Commission
Federal Deposit Insurance Corporation
Consumer Product Safety Commission
Department of Housing and Urban Development
Federal Emergency Management Administration
Public Defender Service for the District of Columbia

OUR PERFORMANCE
To view the selected performance records provided, click on the client's name in the chart below.
| B&W Clients |
Project(s) |
Department of the Interior, Bureau of Land Management |
-Classification, Staffing, and Employee Relations Support |
Department of the Navy,
Chief of Naval Education & Training |
-Classification, Staffing, Employee Relations, Labor Relations, and Human Resources -HR Automation Support
-HR Records Management
-Retirement Program Administration
-Reduction-in-Force and Wage Survey Assistance |
Department of the Navy,
Navy Research Laboratory |
-Classification, Staffing, and Human Resources (HR) Automation Support
-Personnel Action Processing
-Benefits and Retirement Program Administration
-Demonstration Project Support |
| Department of Energy |
-Organizational Development Study
-Personnel Action Audits
-Classification and Staffing Operational Support
-Personnel Action Processing
-HR Records Management
-Benefits Counseling |
| Architect of the Capitol |
-Classification and Staffing Support
-Personnel Action Audits
-Human Resources (HR) Records Management |
| Transportation Safety Administration |
-Staffing, Classification, and HR Data Management Support |
B&W Client:
| DEPARTMENT OF THE INTERIOR, BUREAU OF LAND MANAGEMENT
|
Project(s)
Classification, Staffing, and Employee Relations Support
Contract
Awarded May 1999, and continuing
Description
Provided support for Human Resources Management operations in classification, staffing, and employee relations. Specifically the tasks included:
CLASSIFICATION: Consulted with managers and supervisors to develop solutions to operational problems through effective classification and position management. Processed individual requests for reclassification and conducted classification studies of both organizations and occupations. Interviewed employees and supervisors to gather information about individual duties and organizational needs. Drafted position descriptions, determined appropriate classification, and prepared evaluation statements. Studied occupational groupings and prepared standard or generic descriptions, including those needed to facilitate automated processes. Provided reports that included recommendations on position management, organizational alignment, and approaches to simplify the classification process.
STAFFING: Wrote vacancy announcements and crediting plans, filled positions using all methods available under the agency's Merit Staffing Plan, screened applicants for basic eligibility, determined which candidates were best qualified, and prepared certificates of eligibles for selecting officials.
EMPLOYEE RELATIONS: Provided advice and guidance to managers on such matters as discipline, adverse actions, performance management, and awards administration.

B&W Client:
| DEPARTMENT OF THE NAVY, CHIEF OF NAVAL EDUCATION & TRAINING
|
Project(s)
Classification, Staffing, Employee Relations, Labor Relations, and Human Resources (HR) Automation Support
HR Records Management
Retirement Program Administration
Reduction-in-Force and Wage Survey Assistance
Contract
Awarded September 1998, and continuing
Description
Provided the full range of support for Human Resources Management operations. Specifically the tasks included:
CLASSIFICATION: Conducted on-site audits, drafted position descriptions, determined proper classification, and wrote evaluation statements. Performed related duties such as determining coverage under the Fair Labor Standards Act, assigning competitive levels, and preparing classification appeal or advisory request packages.
STAFFING: Reviewed vacancies to determine skill requirements and most effective recruitment sources, wrote vacancy announcements and crediting plans, determined whether applicants met basic qualification requirements, prepared certificates of eligibles, and took action necessary to bring selectees on board. Used various recruitment sources to staff vacant positions, including DoD Priority Placement Program, Merit Staffing, OPM Delegated Examining authority, veterans' employment programs, and student employment. Participated in the panel process when needed to determine best qualified among candidates. Participated in recruitment activities such as job fairs and college recruitment. Advised management officials on personnel management principles, regulations, laws, processes and procedures relative to staffing.
EMPLOYEE RELATIONS: Provided advice to management on discipline, performance management, grievances, adverse actions, and incentive awards. Prepared position papers for third party proceedings before such bodies as the Merit Systems Protection Board and the Equal Employment Opportunity Commission. Processed claims for compensation to the Office of Worker's Compensation Programs. Prepared and monitored requests for background investigations and advised management on how to deal with adverse results. Provided guidance on such matters as the employee assistance program and drug testing.
LABOR RELATIONS: Worked with union officials to resolve concerns, processed grievances through the negotiated grievance procedure, and provided guidance to management on the labor agreement and its impact on their proposed actions.
HR AUTOMATION: Operated a computer laboratory devoted to the "Resumix" program. Guided customers in using the software and helped them complete their resumes. Also provided assistance with other features such as e-mail, web browsers, data searches, and printing. Provided reports on laboratory usage and developed strategies to increase it.
HR RECORDS MANAGEMENT: Reviewed Official Personnel Files to assure that they were accurate and complete. Completed personnel actions by coding for the data system and establishing files. Provided related support such as data entry, filing, and report preparation.
RETIREMENT: Provided retirement counseling, made retirement calculations, conducted workshops for employees, delivered retirement seminars, and handled all other aspects of retirement. Provided counseling and processing for other benefit programs such as health and life insurance, Thrift Savings Plan, and survivor benefits.
REDUCTION-IN-FORCE (RIF): Provided advice on RIF policies and processed RIF, transfers, and other actions necessitated by draw down and base closure. Assisted with outplacement and other activities associated with RIF.
WAGE SURVEY: Assisted with wage survey by training data collectors, collecting data, assuring consistency, and preparing data consolidation reports.

B&W Client:
| DEPARTMENT OF THE NAVY, NAVY RESEARCH LABORATORY |
Project(s)
Classification, Staffing, and Human Resources (HR) Automation Support
Personnel Action Processing
Benefits and Retirement Program Administration
Demonstration Project Support
Contract
Awarded September 1998, and continuing
Description
Provided support for Human Resources Management operations in classification, staffing, HR automation, personnel action processing, and benefits administration. Provided assistance with implementation of a demonstration project. Specifically the tasks included:
CLASSIFICATION: Evaluated and classified positions. Conducted classification surveys and occupational studies. Applied draft or new classification standards and wrote report on the impact of criteria changes.
STAFFING: Used a variety of methods and applicant sources to fill positions including Merit Staffing, Delegated Examining, Shared Examining, and non-competitive hiring authorities. Analyzed jobs to determine skill requirements, wrote vacancy announcements and crediting plans, determined whether applicants met qualification requirements, and rated and ranked candidates.
HR AUTOMATION: Monitored the Defense Civilian Personnel Data System (DCPDS) quality control reports, reviewed Official Personnel Folders (OPF), determined what corrections were required, and made corrections to DCPDS. Wrote DESIRES to extract data from DCPDS.
PERSONNEL ACTION PROCESSING: Coded and input actions into DCPDS. Made determinations of employee entitlements, verified military service, established service computation dates, projected due dates for within-grade increases, verified quality step increases, and determined if employee must serve a probationary period.
BENEFITS ADMINISTRATION: Provided support for benefits processing by providing counseling as well as taking required action on retirements and benefit changes. Administered the incentive awards program. Provided advice to managers and employees on retirement and benefit matters by writing articles, developing standard operating procedures, preparing notices, and providing information for the web page. Drafted standard procedures describing the interface between the Laboratory and a remote Human Resource Service Center for the retirement, health and life insurance, Thrift Savings Plan, and Injury Compensation programs.
DEMONSTRATION PROJECT SUPPORT
CLASSIFICATION: Provided functional guidance to support the design effort of an automated system for writing and classifying research and development positions. Led the effort to convert existing positions to the new system. Briefed managers on the system and the transition process. Developed training on system operations and delivered it to key users. Established a help desk, monitored its operation, and personally responded to difficult requests for assistance.
COMPENSATION: Matched General Schedule jobs in professional, administrative, technical, clerical, and miscellaneous occupations to Watson Wyatt survey data. Using the full range of Watson Wyatt salary surveys, matched jobs classified in the General Schedule (GS) to the appropriate Watson Wyatt survey, and "ECS" job code, title, and level guide. Analyzed and interpreted survey data and assigned levels using the appropriate level guides and grades. After the jobs were matched, input the appropriate information into the compensation database (Watson Wyatt Reward System). Worked with the Abbot Langer & Associates compensation system for research and development jobs not covered by Watson Wyatt.
STAFFING: Developed staffing initiatives and wrote implementing procedures. Trained personnel specialists on the new staffing procedures and oversaw their implementation. In this environment, managed a Delegated Examining Unit.

B&W Client:
Project(s)
Organizational Development Study
Personnel Action Audits
Classification and Staffing Operational Support
Personnel Action Processing
HR Records Management
Benefits Counseling
Contract
Awarded July 2001, and continuing
Description
Conducted an organization development study of the Human Resources Office and an audit of actions processed by that office. Provided support for Human Resources Management operations in classification, staffing, personnel action processing, HR records management, and benefits counseling.
Specifically the tasks included:
ORGANIZATIONAL DEVELOPMENT STUDY: Conducted a study of the organization and processes of the departmental Personnel Office to identify ways to improve efficiency and effectiveness of service. Recommended standard operating procedures and assisted in developing policy guidance, position papers, and memoranda to support implementation of recommendations. Reviewed organization, workflow, position structure and distribution of work in the departmental Personnel Office and made classification and position management recommendations as part of the study, to identify ways to improve efficiency and effectiveness of service.
PERSONNEL ACTION AUDITS: Reviewed Official Personnel Folders and personnel actions to assure that actions were processed in accordance with regulations. Recommended correctiions where necessary that would regularize the action but create as little disruption as possible. Reviewed staffing actions to ensure compliance with pertinent law, regulation and agency policy. Documented errors and other deficiencies and provided analysis as to systemic causes and recommendations for corrective action.
CLASSIFICATION: Conducted desk audits, prepared evaluation statements, and determined classification, competitive levels, and FLSA status.
STAFFING: Trained managers on the QuickHire system. Completed job analysis, developed crediting plans and competencies, prepared vacancy announcements, evaluated candidates, and prepared selection certificates. Completed pre-employment processing and coded personnel actions.
PERSONNEL ACTION PROCESSING: Performed all actions necessary to bring a new employee on the agency's rolls. Provided required forms and assisted in their completion, answered employee's questions about benefits and entitlements, and administered the oath of office. Reviewed completed SF-52s and input the action into the automated system that produced SF-50s. Reviewed SF-50s for accuracy and made distribution.
HR RECORDS MANAGEMENT: Established and maintained a records management system and process to ensure the integrity of Official Personnel File (OPF) information. Established new OPFs, requisitioned, released, and retired existing OPFs, and purged OPFs received from other agencies. Validated critical OPF information, filed all required documents, and provided employment verification service for employees.
BENEFITS COUNSELING: Administered various benefits programs such as health and life insurance and Thrift Savings Plan. Provided counseling for employees, managed open season activities, and processed changes.

B&W Client:
Project(s)
Classification and Staffing Support
Personnel Action Audits
Human Resources (HR) Records Management
Contract
Awarded May 2000, and continuing
Description
Provided support for Human Resources Management operations in classification, staffing and HR records management. Audited personnel actions for accuracy and compliance with regulations. Developed staffing policy documents. Specifically the tasks included:
CLASSIFICATION: Processed individual requests for classification. Conducted desk audits and fact-finding interviews. Drafted position descriptions, determined appropriate classification, and prepared evaluation statements.
STAFFING OPERATIONS: Served as technical expert on all aspects of staffing and recruitment. Reviewed vacant positions to determine the qualification requirements and likely recruitment sources. Prepared and posted vacancy announcements, using traditional methods as well as the USAJOBS system on the Internet. Determined whether applicants met qualification requirements. Rated and ranked candidates and prepared certificates of eligibles. Led the panel review process when used. Accomplished pre-employment actions including coding and salary determinations.
STAFFING POLICY: Conducted research into current requirements, best practices, and management preferences and drafted the Career Staffing Policy document for the agency.
PERSONNEL ACTION AUDITS: Reviewed personnel actions for conformance with regulations and guidelines. Researched employment histories to obtain information needed to determine whether actions were correct. Processed corrections in the National Finance Center system, which included inputting individual actions, corrections, cancellations, or hand-typing SF-50s. Reviewed benefits documentation in OPFs to assure that entitlements were correct. Served as technical expert for correcting inaccurate personnel actions, recommending approach to regularizing actions.
HR RECORDS MANAGEMENT: Reviewed merit promotion files to ensure that they were properly documented, closed out case files, and prepared for storage. Reviewed Official Personnel Files (OPFs) to ensure that documents were filed correctly. Filed documents in OPFs and Payroll files according to established guidelines.

B&W Client:
| TRANSPORTATION SAFETY ADMINISTRATION |
Project(s)
Staffing, Classification, and HR Data Management Support
Contract
Awarded June 2002, and continuing
Description
Provided staff support to the Headquarters Human Resources Management organization in the areas of staffing, classification, and data management. Specifically the tasks included:
STAFFING: Advised TSA Resources Center on various hiring procedures, the requirements for non-competitive appointments, pay policies, and legality of employment offers. Served as technical advisors to management officials, rating panels, and evaluation officials on legal and regulatory requirements of staffing positions in the Federal government and efficient, effective procedures for accomplishing the rapid hiring required to meet the new agencys mission. Audited case files for Airport Baggage and Passenger Screener and Federal Service Director infrastructure positions to assure that proper hiring procedures had been followed and legal requirements were met.
CLASSIFICATION: Developed position descriptions for the new organization. Interviewed management officials and employees to determine proper duties and responsibilities; drafted position descriptions and discussed with managers the impact of duty assignments on the desired classification; finalized descriptions and prepared evaluation statements. Provided advisory classification recommendations on duty changes.
HR DATA MANAGEMENT SUPPORT: Determined HR data requirements and the organizations capability to meet them. Provided recommendations on HR data management systems and supplied the clerical and administrative support needed to implement.




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B&W Solutions, Inc. ∙ 301-567-7980 ∙ 1-877-447-7878
6009 Oxon Hill Road, Suite 206 ∙ Oxon Hill, MD 20745
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